Frequently Asked Questions
Q: What sizes do your tank tops come in?
A: Our tank tops are available in Small (S), Medium (M), Large (L), and Extra Large (XL).
Q: What sizes do your socks come in?
A: Our socks are free size and designed with stretchable fabric to comfortably fit most adults.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, Apple Pay and other secure payment options which are available at checkout.
Q: Do you ship worldwide?
A: We currently deliver across all Emirates within the UAE as well as to GCC countries including Saudi Arabia, Kuwait, Bahrain, Oman and Qatar. We are working on expanding our shipping to international destinations.
Q: How long does delivery take?
A: All orders within the UAE are delivered in 2–3 working days, subject to the delivery location. For orders in remote areas within the Emirates, delivery may take 3–4 working days. You will receive a notification with a tracking link once your order has been shipped. For further information, please refer to our Shipping Policy.
Q: How much does shipping cost?
A: Please refer to our Shipping Policy for further information on shipping costs.
Q: Do you accept returns?
A: We only accept returns of our tank tops within three (3) days of delivery, provided the item is unworn, unaltered and has the original clothing tag. The items should also be returned in its original packaging. For further information, please refer to our Return and Refund Policy.
Q: What if I received a damaged or incorrect item?
A: We apologize for the inconvenience. Please contact us at info@kinuliving.com within thirty six (36) hours of receiving your order and we will resolve it as soon as possible.